We are committed to delivering your fashion essentials with care and efficiency. Our team processes orders with precision, ensuring that every item—from wardrobe staples to statement pieces—is carefully inspected and securely packaged before dispatch. Whether you're refreshing your casual wear or updating your formal collection, our streamlined logistics network guarantees timely delivery to your doorstep.

Order processing typically takes 1–3 business days, excluding weekends and holidays. Delivery durations vary based on your location and selected shipping method. While most shipments arrive within the estimated window, occasional delays due to carrier logistics or unforeseen circumstances may occur. Rest assured, we prioritize transparency and will notify you promptly if any adjustments arise.

We offer the following shipping options: Standard Shipping (10–15 Business Days): $0–$60; Free Shipping (10–15 Business Days): $60–$9,999. Fees are calculated automatically at checkout based on your order total and destination. Seasonal promotions or membership benefits may provide additional shipping discounts—check our homepage for updates.

Currently, we ship to over 50 countries across North America, Europe, and select regions in Asia and Oceania. Due to regulatory restrictions, certain areas may be excluded from delivery. If your location isn’t available during checkout, we apologize for the inconvenience and encourage you to check back later as we expand our service zones.

Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor its progress. For real-time updates, log in to your account or use the carrier’s tracking portal. If you encounter discrepancies or haven’t received updates within 48 hours of shipment, our support team is ready to assist.

While rare, delays or lost packages can happen due to carrier issues or incorrect addresses. If your shipment exceeds the estimated delivery window, first track its status via the provided link. For unresolved concerns, contact us at [email protected] with your order number. We’ll collaborate with the carrier to locate your package or arrange a replacement/refund per our policy.

International orders may incur customs fees, taxes, or import duties determined by your local authorities. These charges are the customer’s responsibility and are not included in your order total. We recommend consulting your country’s customs office to estimate potential costs. Note that delivery times may extend if packages undergo customs inspections.